The staff is always so helpful and friendly I really appreciate that so much

Always have what I'm looking for, excellent customer service.

Purchased a 2 gallon gas container today, filled it with 1.5 gallons of gasoline and while using it on the first attempt it leaked all around the seal onto my hand. I removed the attachment, secured it again, yet it continued to leak. I called Ace and spoke with a gentlemen who stated I could bring it back in for a refund. Once I emptied the container and cleaned it, I returned to the store where the same gentlemen attempted to teach a new employee how to do a return. In doing so he made an error, was unable to correct it, and subsequently put my refund on a gift card. I asked him to refund my credit card but he stated he could not do so and I would need to speak with a manager on Monday. This isn't the type of service I expect from Ace, especially after selling a defective product that leaked gasoline all over the place. Completely unacceptable. Update: Erin spoke with me on Monday, May 8th from this location and was able to issue a refund to my credit card for the effective item and apologized for the inconvenience.

Erin the store manager is an absolute angel. Beautiful as the day is long. She knows her store and her customers needs. She is pleasant and happy and genuine and sincere. Store has a great selection. And the staff is just phenomenal. Highly recommend working with this ACE store. If they don't have it they can help you get it.