Entered store and requested help for living room lamp replacement part. Actually brought entire lamp into store. Manager Kelsey assisted me. She listened to problem and immediately recommended a possible solution. Grabbed her tools and went to work, no hesitation. To my extreme delight, Kelsey and I fixed the lamp. Living in this fast paced, stressed out world of ours heartening to come face to face with a genuine lovely human being. She could have led me to door and gotten rid of me. Easiest way. Not Kelsey. What a pleasure meeting this young lady. Words cannot express my gratitude. Thank you… No surprise, needed help again. No surprise Kelsey came to my rescue. At Farmington Hills Great Lakes Ace customers receive specialized assistance. Excellent hardware store. All employees are capable, friendly and helpful. Thank you…

Too hard to find the items that they have online in the store so you don't have the pay shipping, they said they had organic fertilizer online, when I got to the store it wasn't there.

It was a minute before closing time. Thank goodness I knew exactly what I wanted. With Marci's directions, I quickly made the mad dash down the appropriate aisle to locate the product I wanted. Marci rang up my purchases with a smile that made the day! Thank you, Marci!!!

Ace is my go-to store for hard to find information and products. Always nice people and personal care unlike Home Depot

They had the necessary parts, and the garbage disposal to complete the job and get paid. I am a plumber and I needed something fast, and they had it. Very pleased and a price was very reasonable, thank you and I will be back again.